FAQ

  • BOOKING QUESTIONS
  • TRAVEL QUESTIONS
  • ONBOARD QUESTIONS
  • HEALTH & SAFETY
BOOKING QUESTIONS
HOW DO I RESERVE MY CABIN?

We are still finalizing some last-minute details, but plan to open reservations for our On the Blue Cruise Past Alumni guests on Tuesday, March 22nd, at 2:00 pm Eastern time. All guests that have sailed any previous Moody Blues Cruise or On the Blue Cruise will receive a link no later than Monday, March 21st at 6:00 pm Eastern, which will be active the following day when reservations go on sale.

For fans that wish to book and have never sailed with us previously, our General On Sale will be Thursday, March 24th at 2:00 pm Eastern, when the booking link will be live on our website!

Please DO NOT contact Norwegian Cruise Line to book this reservation as this is a charter and all reservations must go through our reservation center.

WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?

Before you proceed to booking, make sure you have the following information for all of your guests:

  • First and Last Name as it appears on your government issued ID (no nicknames please)
  • Date of Birth
  • Citizenship
  • Phone Number
  • Email Address
  • Any special dietary or physical needs
  • NCL Latitude Number
  • Passport Number, Passport Issue Date, Passport Expiration Date, Country of Issue (recommended not required)

Please refer to the Changes and Cancellations page for further information about passenger name changes, transfers, and other pertinent information about your reservation.

If you are paying with multiple credit cards, you will need all the credit card numbers complete with expiration date and card verification number as well as the billing address, phone number, and email for each card.

HOW MUCH DO CABINS COST?

Up to date pricing per person can be found on the PRICING page of our website.

CAN I BOOK A CABIN AS A SINGLE PASSENGER?

Yes, single rates are available at approximately 185% of the double occupancy rate (except for VIP cabins which are full double occupancy cost at 200%). Single occupants are still responsible for the mandatory fee supplement of $315 per person for merchant fees, government taxes and fees for one (1) guest. You can see the pricing for a single passenger at the beginning of the booking process when you selection “1 passenger”.

I DON’T WANT TO GO BY MYSELF, CAN THE ON THE BLUE CRUISE TEAM ARRANGE A ROOMMATE FOR ME?

Unfortunately, we cannot be involved in any cabin matching, however, there is a designated Facebook Page designed to help passengers connect with others in the same situation.

Please be advised that these pages have been set up by On the Blue Cruise fans and not by On the Blue Cruise or On the Blue Cruise, Inc. Therefore, choosing to room with someone you do not know is at your own discretion and neither On the Blue Cruise, On the Blue Cruises, Inc. nor Norwegian Cruise Line (NCL) will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.

DO I NEED A PASSPORT?

Having proper documents is your responsibility and should you be denied boarding or entry for any reason, there will be no refunds. Be sure you are prepared.

All Non-U.S. Citizens are required to travel with a Passport, as well as any other Visas or travel documents required by your departing and/or returning country. 

Although a passport is not necessary at this time for U.S. Citizens, proof of citizenship is required for everyone sailing aboard On the Blue Cruise. We STRONGLY recommend all guests travel with a valid passport, or a Passport Card. If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required

Please understand that this is a U.S. Customs requirement and is not in the hands of those at NCL or OTB. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.

*These requirements could be changed at any time by the U.S. Government and CBP and all guests would need to comply.

ARE THERE ANY DISCOUNTS AVAILABLE?

In an effort to reduce costs even further for our On the Blue alumni, we will offer a Paid in Full Discount to any guest who has sailed on ANY of our OTB cruises in the past and books before the alumni booking period has ended. When booking your cabin, you may select the Paid in Full option during the booking process. Pay your cabin in full and receive a 3% discount off your base cabin fare (not including taxes, fees and/or pre-paid gratuities). Please note that full payment must be received within 72 business hours of booking your cruise.

*The Fine Print -Discount is applicable to base cruise rates only and is not offered on the fuel supplement fee nor on the mandatory fee supplement of $315 per person for merchant fees, government taxes and fees. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount is only valid during the alumni booking period. Once this time has ended, this discount will no longer be valid, and will not be reinstated for any booking. Any cabin that chooses the Paid in Full option but does not pay in full within 72 hours of the booking, will no longer be eligible for the discount. No exceptions.

WHAT IS THE PAYMENT SCHEDULE?

Rates as described on the PRICING page of On the Blue Cruise website, are per person based on double occupancy or as per the number of guests booked in the cabin. All deposits are based on a minimum of two (2) guests per cabin. Click Here for the full payment schedule

WHAT IS THE CANCELLATION/ NO SHOW POLICY?

CANCELLATION

Due to the unique nature of our event, we have a very strict “NO REFUND/CANCELLATION” policy. No refunds will be issued, unless due primarily to the fault of OTB. Therefore, we HIGHLY recommend that passengers consider purchasing travel insurance. For maximum coverage, we recommend that you consider third party policies with “Cancel for Any Reason” coverage.

ALL PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE


If You Do Not Show Up for The Program on Time, or Do Not Otherwise Use Your Ticket: There will be no refunds given.

 

If you need to cancel, please follow the steps below:


  • The main passenger on the reservation must fill out, sign, and submit the online form BEFORE the cabin will be canceled.

 

The date the form is received will be the date of cancellation. No exceptions will be made, and this process must be followed (unless the cancellation is done by OTB or On the Blue Cruise Reservations Team for failure to pay or other reason(s) within our discretion).

 

Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by NCL, whether in its passenger contract terms or elsewhere. All rights granted to passengers in the NCL contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.

NO-SHOWS

There will be no refunds given for those who do not show up on time, for unused tickets, or to those seeking refunds after the Cruise has commenced.


Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by NCL, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the NCL Cruise Ticket Contract relating to the payment or refund of cruise fare and cancellations by passengers are superseded by these On the Blue Cruise Terms & Conditions and shall not be applicable.


WHAT DOES THE PRICE INCLUDE?

Your On the Blue Cruise, includes the following:


  • Roundtrip, 5-night On the Blue Cruise from Miami, Florida on the incredible Norwegian Pearl!
  • Two fantastic ports of call: Harvest Caye, Belize and Costa Maya, Mexico.
  • Roundtrip, 5-night On the Blue Cruise from Miami, Florida on the incredible Norwegian Pearl!
  • All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
  • Complimentary Access to the Fitness Center, Pools, Jacuzzis, Decks/Deck Chairs, Casino, Disco/Night Club & More!
  • Incredible Concerts, Events & Activities . . . the action never stops! Details to follow soon.


All base cabin fares include:

All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc.), use of the ship’s pools, health & fitness centers.  PLEASE NOTE STANDARD ONBOARD GRATUITIES ARE INCLUDED IN YOUR CABIN FARE.

*Your base cruise fare does not include a mandatory fee supplement of $315 for merchant fees, government taxes and fees. These will be automatically added to your reservation during booking.

Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, room service, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, travel insurance, or any other items of a personal nature.

CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?

Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger (first guest listed) and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.

Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $299 USD.  All new passengers are required to complete and return Terms & Conditions before the change will be accepted.

Click here full details on how to make changes to your reservation.

HOW DO I MAKE A PAYMENT?

We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. We will send payment reminders about two (2) weeks prior to due date. You can make a payment at any time by either calling us at (855) 622-3111 or by using the “PAYMENT LINK” located in your confirmation emails.

Payments will show as “SEAPLANNERS” on your billing statement.

CAN I GO ON THE CRUISE IF I’M PREGNANT?

Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel.  Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed to sail. NCL reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.

ARE THERE ANY AGE REQUIREMENTS?

Infants must be at least 6 months old at the time of sailing.

Guests under the age of 21 must be traveling with a parent or responsible adult AND must be booked in the same stateroom or a connecting cabin.

Guests under the age of 21, traveling with a guardian 21 years or older, (who is not a parent, grandparent or court-appointed legal guardian), MUST bring an original signed letter from the absent parent/legal guardian authorizing the minor to travel with the appointed guardian. This will expedite processing by the Department of Homeland Security.

Please note that a notarized letter to this effect is highly suggested. In addition, the NCL Parent/Guardian Consent & Release Form must be filled out and presented at the pier during embarkation with the required identification (a copy of both parents/legal guardians driver’s license or other government issued identification).

Please note that adult guests are responsible for the safety and behavior of their minor guests.

Guest ages will be verified at embarkation. Guests not conforming to the requirements set forth herein will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation.


DO I NEED TRAVEL INSURANCE?

YES! Your reservation is NOT protected!

ALL DEPOSITS AND PAYMENTS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!

Due to the nature of this event, all deposits and payments for ON THE BLUE CRUISE are NON-REFUNDABLE AND NON-TRANSFERABLE. Therefore, we highly recommend TRAVEL INSURANCE.


Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through On the Blue Cruises, Inc. and/or On the Blue Cruise Reservations Team. It is up to each guest to research and decide on a 3rd party vendor of his or her choice for insurance if they choose to do so. On the Blue Cruises, Inc. and/or On the Blue Cruise Reservations Team are not responsible for any losses, medical expenses accrued during travel and/or any and all deposits, due to lack of travel insurance. Not all travel insurance is the same, and you should carefully investigate to determine what situations are covered, and how they are covered, in each policy you may be offered.

TRAVEL QUESTIONS
WHAT TIME DO WE DEPART FROM MIAMI?

ALL passengers are required to be on board NO LATER than 3:00 pm as we will sail at 4:00 pm.

NO EXCEPTIONS will be made for passengers that arrive after 3:00 pm.

WHAT TIME SHOULD I ARRIVE AT THE PIER ON JANUARY 28TH?

For those of you that love crowds, enjoy standing in the hot Florida sun and humidity, prefer to be annoyed by the person behind you that continues to fling his sweat onto you and step on the back of your sandal, arrive at PortMiami early on January 28th, so you are nice and annoyed by the time you are actually scheduled to check-in.

For those that would prefer to get to the pier, check in relatively quickly in an air-conditioned building, and then quickly proceed onto the ship for a cocktail, please arrive at your designated check-in time you will receive during your check-in process.

ALL passengers are required to be on board NO LATER than 3:00 pm as we will sail at 4:00 pm. 

NO EXCEPTIONS will be made for passengers that arrive after 3:00 pm.

WHAT TIME DO WE ARRIVE BACK IN MIAMI?

The ship returns to Miami on Thursday, February 2, 2023 at 7:00 am. Disembarkation will continue until all passengers have cleared customs and debarked.

However, if you are departing on the same day your cruise arrives, we suggest that you schedule your departure flights as follows:

  • Miami (MIA): Depart no earlier than 12:00 pm.
  • Ft. Lauderdale (FLL): Depart no earlier than 1:00 pm.

WHAT DOCUMENTS WILL I NEED FOR EMBARKATION?

You will need to print and bring your E-Docs (an electronic version of your boarding pass). These will be available online around 21 days before sailing as well as Proof of Citizenship, usually a passport as it is easiest and then best means for traveling international on a cruise.

CLICK HERE for a complete list of the other types of travel documentation that is and is NOT acceptable for cruise travel.

Please keep in mind that the first AND last name on your cruise E-Docs and your Passport or Government Issued Photo Identification MUST be an identical match. Therefore, for those not traveling with a PASSPORT, in the event of a marriage, divorce, etc. additional documents may be needed (ie: marriage certificate).

WHAT SHOULD I PACK?

January temperatures in the Caribbean range from an average low of 70-degrees to an average high of 81-degrees. It is suggested that you pack lightweight, “resort casual” clothing — a few swimsuits, flip-flops, sandals or deck shoes for around the pool area, sneakers, walking shoes or hiking boots for shore trips, etc. If you like to exercise or participate in sports, bring any fitness clothing and footwear you may need.

Some of the shows and activities will be taking place outdoors, and there is always the chance of it being windy, cool, or even a little wet. Therefore, we suggest also packing some warmer clothing and light rain gear just to be on the safe side. Also be sure to bring your cameras, batteries and chargers, and enough film or memory cards to capture the entire event. And don’t forget ear plugs for the young ones (or yourself), sunscreen and lip balm.

For most evenings, resort casual is appropriate. However, t-shirts, shorts, and/or bare feet are not permitted in the formal dining rooms after 6:00 pm. Should we have a formal night, cocktail dresses for women and suits or jacket and ties for men are typically appropriate. We’ll let you know more about all the theme days/nights as we get closer to sailing.

We recommend that you hand-carry all your travel documents (passports, birth certificates, airline tickets, etc.) medications, jewelry, and any personal items that you may need in a separate carry-on bag. You should not put these items into checked luggage as they could become lost and prevent you from boarding the ship. Also, your luggage may take a few hours before it is delivered to your cabin.

On the last evening of your cruise your luggage will be collected for disembarkation the following morning. You may want to pack a separate overnight bag to accommodate your last evenings’ clothes and toiletries to carry off the ship with you.

WHAT SHOULD I NOT PACK?

No illegal substances, no alcohol or non-alcoholic beverages, food, weapons, or pets. The use of illegal drugs is strictly prohibited onboard On the Blue Cruise and Norwegian Cruise Line. All US and International laws pertaining to drug use should be respected and will be strictly enforced. Please refer to our Shipboard Etiquette Policy.

HOW MANY PIECES OF LUGGAGE CAN I BRING?

Each guest is permitted to carry a reasonable amount of personal property (including luggage) aboard the vessel; however, for your comfort and convenience, it is recommended that you limit the number of pieces you take. Keep in mind that airlines may charge for excess or oversize luggage. Charges incurred for excess or oversize baggage are the sole responsibility of the passenger. Each airline has a different limit on the amount of luggage they allow. Check with your air carrier for specific restrictions, such as allowance of weight and any additional charges.

Bring an overnight bag for your last night at sea. Staff will collect your bags the night before you leave the ship, and you will need an overnight bag to carry your night clothes and toiletries.

CAN I BRING MY OWN FOOD, DRINKS OR ALCOHOL ON THE SHIP?

Per NCL’s policies, guests are prohibited from bringing any beverages* — including liquor, beer, and non-alcoholic drinks such as water, soda, and juices — on board either as carry-on or checked luggage, except for purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.

*Guests may bring sealed bottles of wine on board for personal consumption. They will be checked prior to embarkation and a corkage fee applied at that time of $15.00 USD for a 750 ml Bottle or $30.00 USD for a 1,500 ml Magnum bottle. Box wines are not allowed on board.

Please click HERE for further information.

If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.

Note: All guests must comply with TSA guidelines for transporting liquids. Please click HERE for further information.

ONBOARD QUESTIONS
WILL THE ARTISTS BE ONBOARD FOR THE WHOLE CRUISE?

Yes. All our artists will be joining you for the full cruise and performing onboard the ship. However, there may be some cases where an artist needs to join us during the cruise or depart early due to a scheduling conflict or other family commitment.

WILL THE ARTISTS BE SIGNING AUTOGRAPHS/TAKING PHOTOS WITH GUESTS?

Many of our artists will be doing Photo Experiences with our guests, however, not all bands or artists will be included in these events. Our professional photographers will capture these images and they will be available for download free of charge about 2-3 weeks after sailing at www.vipcruisephotos.comAny autographs, additional photos or other interactions will be at each band/artist’s discretion. *


*Due to possible COVID restrictions, Photo Experiences will only take place if deemed safe to do so.

HOW MANY SHOWS WILL THE ARTISTS PLAY?

Most bands will be playing 2 performances. Other artists will be playing at least once and some performing multiple times.

HOW WILL SEATS BE ASSIGNED AND WHEN WILL I RECEIVE MY SEAT ASSIGNMENT?

Seating for select main theatre performances will be assigned seating. Please note that NOT all shows in the theatre will be assigned. Assigned seating shows will be listed as a “Red” or “Blue” show on the concert schedule and will correspond with the Red or Blue colored laminate you receive during embarkation.

The laminate you receive during embarkation will be colored Red or Blue and your seat number will be on the back. Seating will be assigned based on the timestamp of your booking within each category and in the order listed below:

  1. Gold VIP in order of timestamp on the reservation.
  2. Silver VIP in order of timestamp on the reservation.
  3. All other stateroom categories will then be assigned based on timestamp regardless of cabin type.

Please understand that once seats have been assigned, we cannot change the performance color. If you are traveling in a group, please be sure you select the same performance color during the booking process so that we can do our best to accommodate. Please also note that the performance choice is not a guarantee, but we will always do our best to honor your request.

All other performances will be General Admission and will have first-come, first-served seating.

WHERE CAN I LEARN MORE ABOUT THE SHIP?

You can view photos, deck plans and even a virtual tour of the Norwegian’s Pearl by clicking HERE.

WHAT CAN WE DO WHEN GOING ASHORE?

Each port of call has multiple shore excursion options that will be available for purchase approximately 45 days prior to our sail date. 

A full list of shore excursions can be accessed below:

Harvest Caye – CLICK HERE.*

Costa Maya – CLICK HERE.*

*Shore excursions, availability and pricing is subject to change at any time.

WHAT IF I WANT TO GAMBLE AWAY ALL MY MONEY AT SEA…IS THERE A CASINO?

Yes, feel free to gamble from sunup to sundown as the beautiful Pearl has a casino featuring tables, slot machines and more!

Please keep in mind that NCL may be required to close the casino (as well as other shops onboard) while we are in port. For information about NCL’s Casinos, click HERE.

WHEN WILL WE KNOW THE SCHEDULE OF EVENTS?

We will release the schedule of concerts and events a few days before the sailing. Please know that this is not something we do to torture you…but that the schedule is a delicate balancing act, and we want to be sure we have made every necessary change before we release it to you. We don’t want you to miss anything due to having an incomplete or altered schedule!

AM I GOING TO STARVE ON BOARD?

Not a chance! The Pearl offers many dining options on board. CLICK HERE to view the complimentary dining options and CLICK HERE for the specialty (surcharge added) restaurant options (These options may be subject to change).

ARE THERE SPECIAL DIETS AVAILABLE?

Guests with food allergies should contact the Access Desk to discuss Norwegian Cruise Line’s policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request.

If guests require packaged foods be brought onboard, please be sure all items are sealed and that the Access Desk is aware.


Keep in mind, not all dietary requests can be met, but NCL will always try to accommodate to the extent that it is possible.

Vegetarian Dining – A variety of vegetarian meals are available on all menus in the Dining Room, Garden Cafe, as well as many other dining venues every day. Guests do not need to make a special request for these meals.

 

Kosher Dining – Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Please let us know ASAP if you require this accomodation.

 

Food Allergies – Allergic to nuts, shellfish, eggs or something else? Norwegian Cruise Line will try to accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.

I CAN’T LIVE WITHOUT MY CELL PHONE…WILL I BE ABLE TO USE MY CELL PHONE ON BOARD?

For an enhanced cellular connectivity experience while sailing, the Norwegian fleet features 4G-LTE and 3G cellular technologies. Most cellular carriers offer cruise packages; contact your cellular service provider to find out what options are available to you. To ensure that the right package and features are activated and that your cell phone is correctly set up, please contact your cellular carrier prior to sailing.

For more information on Cellular at Sea, CLICK HERE.

IS THERE INTERNET SERVICE? WIRELESS?

Internet access is available on board either via the Internet Café (deck 7 near the Art Gallery) or via your own personal laptop, cell phone or tablet. Wi-Fi locations throughout the entire ship and in order to access the Internet, you will need to purchase an Internet package. Internet access is based on a shared satellite bandwidth and guests may experience slower connections during peak hours. Click HERE for more information – Prices are subject to change.

HOW DO I PAY FOR THINGS ON THE SHIP?

For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner’s Club. You may also use your debit card however please be advised that we obtain pre-authorization, as we do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

Using your debit or ATM card

  • NCL does not recommend the use of a debit card as payment for your onboard folio.
  • Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
  • After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
  • To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
  • Norwegian Cruise Line will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Cash/Traveler’s Checks Procedures

  • A cash deposit may be placed on your onboard account in the following amounts:
  • Less than 7 days – $150 USD per person
  • Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you’d like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess.

**Personal checks will not be accepted, nor can they be cashed on board.

I RAN OUT OF CASH GAMBLING. ARE THERE ATM’S ONBOARD?

Yes, there is an ATM located on Deck 6 near the casino.

DO I NEED TO TIP FOR ANYTHING DURING THE CRUISE?

Pre-paid onboard gratuities are included in the $315 per person fee supplement added to your reservation during the booking process.  However, if you receive excellent service, you may always tip any additional amount you feel.

A 20% gratuity is automatically added to bar service beverages, mini bar items, cabin/room service and spa & salon services. These gratuities may be itemized on your onboard receipt.

HOW OLD DO I HAVE TO BE TO DRINK ALCOHOL ON THE CRUISE?

Alcoholic beverages will not be sold or served to anyone under the age of 21. On the Blue Cruise, On the Blue Cruises, Inc., and Norwegian Cruise Line reserve the right to refuse the sale of alcoholic beverages to anyone. Please refer to Shipboard Etiquette.

CAN I SMOKE ON THE SHIP?

For the comfort and enjoyment of guests, NCL ships are designated as non-smoking; however, we recognize that some of our guests do smoke. As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

INDOOR AREAS

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.


outdoor AREAS


Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area.


The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapor smoking devices are permitted on deck 13 forward port side.

ARE THERE HAIR DRYERS AND IRONS PROVIDED IN THE CABINS?

All staterooms have hair dryers. Staterooms do not have irons in them and are not allowed in staterooms. However, please use the laundry/dry cleaning service for all your pressing needs.

ARE THERE ANY BABYSITTING SERVICES ONBOARD?

Due to the nature of this event, babysitting services are unavailable.

ARE THERE ACTIVITIES AVAILABLE FOR CHILDREN ONBOARD THE SHIP?

Due to the nature of this event, children’s regularly scheduled activities and services may be extremely limited or unavailable.

ARE CRIBS AND/OR ROLLAWAY BEDS AVAILABLE?

Pack ‘N Plays may be available; however, they need to be reserved at least 30 days prior to sailing.

Due to maritime law, however, each cabin is capacity controlled and rollaway beds are not allowed.

**Infants under six (6) months of age are not permitted to sail.

ARE THERE MEDICAL SERVICES ONBOARD?

A physician and nurses are on each ship to provide medical care and services at customary charges. These charges will be billed to your onboard account.

Commonly used medications are kept on board and may be prescribed by the ship’s doctor.

Please be aware that onboard medical facilities do not accept normal insurance policies. We highly recommend finding travel insurance that can cover these types of unforeseen circumstances.

CAN I BRING DRINKS ONBOARD?

Per NCL’s policies, guests are prohibited from bringing any beverages onboard*– including liquor, beer, and non-alcoholic drinks such as water, soda and juices -either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula. Open beverages of any kind must be consumed or discarded at the security checkpoint, on embarkation day and at any port of call.

*Guests may bring sealed bottles of wine on board for personal consumption. They will be checked prior to embarkation and a corkage fee applied at that time of $15.00 USD for a 750 ml Bottle or $30.00 USD for a 1,500 ml Magnum bottle. Box wines are not allowed on board.

WILL DRINK PACKAGES BE OFFERED?

Cruise lines do not typically offer drink packages to chartered cruises like ours, but we always try to negotiate to see if it is possible. If we are successful, an email will be sent out 30-45 days prior to sailing with all the information you will need.

HEALTH & SAFETY
WHAT ARE THE CURRENT VACCINATION REQUIREMENTS?

On the Blue Cruise staff and guests will be required to follow any and all health & safety protocols that have been put in place by NCL, the CDC and/or state and local governments within our itinerary at the time of our sailing. This applies to COVID-19 and beyond. Guests understand that these protocols are subject to change at any time and all guests must comply or they will be denied boarding. This includes, but is not limited to vaccinations required, testing requirements, and masking.

As of September 3, 2022, NCL’s COVID-19 Policies are as follows:

UNVACCINATED TRAVELERS CAN JOIN US!

All guests may join us on On the Blue Cruise regardless of vaccination status.

Unvaccinated guests ages twelve and over will be required to show proof of a medically supervised negative PCR or Antigen test taken no more than 72 hours prior to embarkation.

For guests age 11 years or under, no additional protocols or testing requirements apply. 

Local regulations may have different requirements to enter certain countries – make sure to check Travel Requirements by Country to understand country specific requirements. 


Guests may be denied boarding if all country specific requirements are not met.


*Click here for a list of vaccines accepted to sail aboard NCL’s fleet.


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances (including, but not limited to testing positive before sailing) and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.


WHAT ARE THE CURRENT TESTING REQUIREMENTS?

As of September 3, 2022, NCL’s COVID-19 Policies are as follows:


Current Testing:

At time of check-in, all UNVACCINATED guests over the age of 12 will be required to provide proof of a medically supervised negative PCR or Antigen test taken no more than 72 hours prior to embarkation is required.


We will keep our guests updated should there be changes or additions to the above Health & Safety measures in place, whether it be for COVID-19 or any other circumstance.


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances (including, but not limited to testing positive before sailing) and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.

WHAT IS THE CURRENT MASK POLICY ONBOARD?

As of September 3, 2022, NCL’s COVID-19 Policies are as follows:


Masking:

Masks are optional on all sailings.


We will keep our guests updated should there be changes or additions to the above Health & Safety measures in place, whether it be for COVID-19 or any other circumstance.


IMPORTANT: Regardless of requirements at the time of sailing, ALL guests will be required to comply. There are absolutely NO REFUNDS under any circumstances (including, but not limited to testing positive before sailing) and regardless of any representations made on the NCL website. We are a charter and refund policies for standard cruises do not apply to charter clients. Therefore, we highly suggest you purchase travel insurance!


For up to date information on NCL’s Health & Safety Requirements, CLICK HERE.