HOW DO I RESERVE MY CABIN?
Pre-booking for past passengers will begin Tuesday, March 6, 2018 at 2 pm Eastern through personalized links that will be emailed to past alumni guests. Our general on sale will be announced a few weeks after that. If you have any customer service questions, please email us at email@example.com or call us at (855) 622-3111.
WHAT INFORMATION WILL I NEED IN ORDER TO BOOK MY CABIN?
Before you proceed to booking, make sure you have the following information for all of your guests:
- Full LEGAL Name as it appears on your government issued ID (no nicknames please)
- Date of Birth
- Phone Number
- Email Address
- Any special dietary or physical needs
Please refer to the Deposits & Cancellations for further information about passenger name changes, transfers, and other pertinent information about your reservation.
If you are paying with multiple credit cards, you will need all of the credit card numbers complete with expiration date and card verification number as well as the billing address, phone number, and email for each card.
HOW MUCH DO CABINS COST?
Up to date pricing per person can be found on the PRICING page of our website.
CAN I BOOK A CABIN AS A SINGLE PASSENGER?
Yes, single rates are available. Single Pricing is available and is approximately 185% of the double occupancy rate. Single occupants are still responsible the mandatory government taxes and fees of $275 for one (1) guest.
I DON’T WANT TO GO BY MYSELF, CAN THE ON THE BLUE CRUISE TEAM ARRANGE A ROOMMATE FOR ME?
Unfortunately, we cannot be involved in any cabin matching, however, there are designated Facebook pages designed to help passengers connect with others in the same situation.
Please be advised that these pages have been set up by On The Blue Cruise fans and not by On The Blue Cruise nor On The Blue Cruises. Therefore, choosing to room with someone you do not know is at your own discretion and neither On the Blue Cruise, OTB Cruises, LLC or Royal Caribbean will be responsible or liable for any issues related to these matches. Any problems associated with cabin mates (both on board or during the reservation and payment process) will be subject to the same terms and conditions, as any other cabin and the main passenger on the reservation will be held responsible.
DO I NEED A PASSPORT?
We STRONGLY recommend all guests travel with a valid passport, or one of the new Passport Cards. Although a passport is not necessary, proof of citizenship is required for everyone sailing on On The Blue Cruise. If you do not plan to travel with a passport, PLEASE CLICK HERE for a complete explanation of the travel documentation required.
Please understand that this is a U.S. Customs requirement and is not in the hands of those at Royal Caribbean or On The Blue Cruise. Passengers without the proper documentation will not be permitted on board and no refunds will be issued in these circumstances. NO EXCEPTIONS.
WHAT DOES THE PRICE INCLUDE?
The following is included in the price of your Cruise Fare:
- Roundtrip, 5-night On The Blue Cruise from Miami, FL on the incredible Royal Caribbean, Mariner of the Seas!
- Two exciting ports of call, Nassau/Paradise Island, Bahamas and Private Isle of Labadee.
- Assigned seating for select concerts in the main theatre as well as open seating to the additional concerts on board.
- All meals in the Main Dining Room, Buffet (includes regular coffee, tea, juices, non-carbonated beverages).
- Complimentary Access to Fitness Center, Pools, Jacuzzis, Decks/Deck Chairs, Casino, Disco/Night Club & More!
- Incredible Concerts, Events & Activities . . . the action never stops! Details to follow soon.
All cabin fares include:
All talent/entertainment related fees, your accommodations on-board the ship, all meals in the main dining room(s) and cafeteria, other casual dining throughout the day, non-carbonated beverages (coffee, tea, juices, etc), use of the ship’s pools, health and fitness centers.
*Your cruise fare does not include government fees and taxes. Mandatory government taxes and fees of $275 per person are additional will be automatically added to your reservation.
In addition, standard Royal Caribbean gratuities for on board staff are NOT included in your cruise fare or the taxes and fees above. Instead, these mandatory gratuities will be added automatically to your on board account. Fare also does not include fuel surcharges (if applicable), airfare, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty restaurants, room service, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, casino gaming, onboard shopping, travel insurance, or any other items of a personal nature.
ARE THERE ANY DISCOUNTS AVAILABLE?
In an effort to reduce costs even further for our On The Blue Cruise family, we will offer a Paid in Full Discount for the 2019 cruise. When booking your cabin, you may select the Paid in Full option during the booking process. Pay your cabin in full and receive a 5% discount off your base cabin fare (not including taxes and fees). Please note that full payment must be received within 72 business hours of booking your cruise. Discount expires on Monday, April 30, 2018. (basic cruise fare only).
*The Fine Print –Discount is applicable to base cruise rates only and is not offered on the taxes and fees of $275 per person. The entire cabin must be paid in full to receive this discount. The Paid in Full Discount expires Monday, April 30, 2018. Any cabin that chooses the Paid in Full option, but does not pay in full within 72 hours of the booking, will no longer be eligible for the discount. No exceptions.
WHAT IS THE PAYMENT SCHEDULE?
Rates as described on the Pricing page of On The Blue Cruise website (Pricing Page), are per person based on double occupancy. All deposits are based on a minimum of two (2) guests per cabin. Click Here for the full payment schedule.
WHAT IS THE CANCELLATION POLICY?
Due to the unique nature of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance.
ALL PAYMENTS ARE NON-REFUNDABLE.
If You Do Not Show Up For The Cruise On Time, or Do Not Otherwise Use Your Ticket: There will be no refunds given.
If you need to cancel, please follow the steps below:
- Email firstname.lastname@example.org for “Change Request Form”
- The main passenger on the reservation must fill out, sign and submit the form BEFORE the cabin will be canceled.
- Once filled out and signed, please scan and email to: email@example.com or fax to 1-954-417-6264.
The date the form is received will be the date of cancellation. No exceptions will be made and this process must be followed (unless the cancellation is done by On The Blue for failure to pay or other reason(s) within our discretion).
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean whether in its passenger contract terms or elsewhere. All rights granted to passengers in the Royal Caribbean contract relating to the payment or refund of cruise fare and to cancellations by passengers shall not apply to you or be operative.
There will be no refunds given for those who do not show up on time, unused tickets, or after the Cruise has occurred.
Please note the cancellation provisions of these Terms and Conditions apply to the Cruise, regardless of any representations made by Royal Caribbean, whether in its passenger contract terms or elsewhere. The rights granted to passengers in the Royal Caribbean ticket contract relating to the payment or refund of cruise fare and to cancellations by passengers are superseded by these Terms & Conditions, and shall not be applicable.
CAN I MAKE CHANGES TO MY RESERVATION OR TRANSFER MY CABIN TO ANOTHER PARTY?
Yes. However, the Passenger who places a reservation for a cabin onboard is considered the cabin’s “Primary” passenger, and is therefore solely responsible for initiating or authorizing all changes to the reservation. Downgrading your cabin to a cabin of lesser value is not allowed.
Primary passenger name changes are considered a CABIN TRANSFER and are subject to a transfer fee of $250 USD.
No transfer or change of a reservation to a NEW passenger shall be made without OTB’s prior written approval, to be given or withheld in OTB’s sole discretion. Subject to the preceding sentence, under no circumstances shall a Passenger or any person or entity acting on Passenger’s behalf (i) sell a reservation, cabin, or berth to any other person or entity for more than the price paid by the Passenger, or (ii) offer the reservation, cabin or berth to any other person(s) or entity(s) as a prize or award in a drawing, contest, lottery, sweepstakes, raffle or similar event of any kind; a transfer in violation of this sentence shall not be permitted, and the Primary passenger shall indemnify and hold harmless OTB from and against any damages, losses and claims suffered by OTB as a result of a violation by Primary passenger, or any other passenger listed on the reservation, of this paragraph. If a Primary or other passenger wishes to transfer the reservation, cabin or berth to a NEW passenger, the Primary passenger shall send a request in writing for approval of this transfer to OTB, along with (i) the reason for the requested transfer and a statement that the transfer will not violate this paragraph, (ii) the NEW passenger name, and (iii) a completed ROYAL CARIBBEAN Passenger Contract for the NEW passenger. If the request is approved by OTB, the NEW passenger must make full deposit payment amount due based on the above due dates. Once that payment has been made, then the applicable amounts paid by the ORIGINAL traveler will be refunded directly to the original traveler. Any NEW passenger sailing with a reservation transferred to him/her in violation of this paragraph may be denied boarding by OTB or, in OTB’s sole discretion, removed by OTB from the Cruise at any port, at such NEW passenger’s sole cost.
Through May 15, 2018
Each cabin will be entitled to one (1) complimentary name change (excluding Primary passenger) or passenger addition, for second, third or fourth passengers, upon request in writing to On the Blue Cruise. Any Additional changes prior to May 15, 2018 will be assessed a $50 fee for each occurrence.
May 16, 2018 – August 13, 2018
Any changes made to a reservation between May 16, 2018 – August 13, 2018, including but not limited to, the addition of any guest not currently listed on the reservation are $100 per change.
August 14, 2017 – November 12, 2018
Any changes made to a reservation between August 14, 2018 – November 12, 2018 including but not limited to, the addition of any guest not currently listed on the reservation are $150 per change.
November 13, 2018 – January 9, 2019
Any changes made to a reservation between November 13, 2018 – January 3, 2019 including but not limited to, the addition of any guest not currently listed on the reservation are $250 per change.
January 10, 2019 – February 10, 2019
No changes will be allowed.
All reservation changes (name changes, transfers & fees) must be submitted in writing by the Primary passenger using our “Change Request Form.” Change forms must be submitted by 5:30 pm Eastern by the above deadline dates. To request a form, please email us at reservations@OnTheBlueCruise.com. The date that such written notice of change/cancellation is received will determine the applicable change fee/cancellation fees per the above schedule. No exceptions will be made.
HOW DO I MAKE A PAYMENT?
We do not automatically process your next payment for you, it is your responsibility to make your payments by the due dates. You can make a payment at any time by either calling us at (855) 622-3111 or by using the “PAYMENT LINK” located in your confirmation emails.
CAN I GO ON THE CRUISE IF I’M PREGNANT?
Pregnant women are highly recommended to seek medical advice prior to travel at any stage of their pregnancy. Women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. Women who will be 24 weeks or more at the time of embarkation for health and safety reasons are not allowed sail. Royal Caribbean reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that the Passenger will be safe during the passage.
DO I NEED TRAVEL INSURANCE?
ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT!
As mentioned above under “Cruise Fare” due to the nature of this event, all deposits on the On The Blue Cruise are NON-REFUNDABLE and therefore, we highly recommend travel insurance.
Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing and is NOT offered through OTB Cruises, LLC. or the On The Blue Cruise Reservations team. It is up to each guest to research and decide on a 3rd party vendor of his or her choice for insurance, if they choose to do so. OTB Cruises, LLC and On The Blue Cruise are not responsible for any losses, including any and all deposits, due to lack of travel insurance.