Onboard Questions

1. Will the artists be onboard for the whole cruise?

2. Will the artists be signing autographs/taking photos with guests?

3. How many shows will the artists play?

4. How will seats be assigned and when will I receive my seat assignment?

5. Where can I learn more about the ship?

6. What can we do when going ashore?

7. What if I want to gamble away all my money at sea…is there a casino?

8. When will we know the schedule of events?

9. Am I going to starve on board??

10. Are there special diets available?

11. I can’t live without my cell phone…will I be able to use my cell phone on board?

12. Is there internet service? Wireless?

13. How do I pay for things on the ship?

14. I ran out of cash gambling. Are there atm’s onboard?

15. Do I need to tip for anything during the cruise?

16. How old do I have to be to drink alcohol on the cruise?

17. Can I smoke on the ship?

18. Are there hair dryers and irons provided in the cabins?

19. Is laundry service available?

20.Are there any babysitting services onboard?

21.Are there activities available for children onboard the ship?

22. Are cribs and/or rollaway beds available?

23. Are there medical services onboard?


 

 WILL THE ARTISTS BE ONBOARD FOR THE WHOLE CRUISE?

Yes. All of our artists will be joining you for the full cruise and performing onboard the ship. However, there may be some cases where an artist needs to join us during the cruise or depart early due to a scheduling conflict or other family commitment.


 

WILL THE ARTISTS BE SIGNING AUTOGRAPHS/TAKING PHOTOS WITH GUESTS?

Many of our artists will be doing formal photo sessions, which will be announced in more detail as we get closer to sailing. Any additional autographs, photos or other interactions will be at each band/artist’s discretion.


 

HOW MANY SHOWS WILL THE ARTISTS PLAY?

Most bands will be playing 2 performances. Other artists will be playing at least once and some performing multiple times.


 

HOW WILL SEATS BE ASSIGNED AND WHEN WILL I RECEIVE MY SEAT ASSIGNMENT?

Seating for select main theatre performances (designated on the schedule) will be assigned seating. Please note that NOT all shows in the theatre will be assigned.

Your seat number will be on the laminate you will receive during Embarkation. Seating will be assigned based on the timestamp of your booking within each category and in the order listed below:

  1. Gold VIP
  2. Silver VIP
  3. All other stateroom categories will then be assigned based on timestamp regardless of cabin type

Please understand that once seats have been assigned, we cannot change the performance color. If you are traveling in a group, please be sure you select the same performance color during the booking process so that we can do our best to accommodate. Please also note that the performance choice is not a guarantee, but we will always do our best to honor your request.


 

WHERE CAN I LEARN MORE ABOUT THE SHIP?

You can view photos, deck plans and even a virtual tour of the Mariner of the Seas by clicking HERE.


 

WHAT CAN WE DO WHEN GOING ASHORE?

Each port of call has multiple shore excursion options. To learn more about Nassau/Paradise Island, Bahamas click HERE.  For more information about the Private Isle of Labadee click HERE.

Shore excursions will be available for purchase approximately 30 days prior to our sail date. A description can be found by clicking HERE and searching the ports of call above.


 

WHAT IF I WANT TO GAMBLE AWAY ALL MY MONEY AT SEA…IS THERE A CASINO?

Yes, feel free to gamble from sun up to sun down as the beautiful Mariner of the Seas has a Casino featuring tables, slot machines and more!

Please keep in mind that Royal Caribbean may be required to close the casino (as well as other shops onboard) while we are in port. For information about Casino Royale, click HERE.


 

WHEN WILL WE KNOW THE SCHEDULE OF EVENTS?

We will release the schedule of concerts and events a few days before the sailing. Please know that this is not something we do to torture you…but that the schedule is a delicate balancing act and we want to be sure we have made every necessary change before we release it to you. We don’t want you to miss anything due to having an incomplete or altered schedule!


 

AM I GOING TO STARVE ON BOARD?

Not a chance! The Mariner of the Seas offers many dining options on board. CLICK HERE to view both the complimentary as well as the specialty (surcharge added) restaurant options (These options may be subject to change).


 

ARE THERE SPECIAL DIETS AVAILABLE?

Vegetarian Dining

A variety of vegetarian Meals are available on all menus in the Dining Room and Windjammer Cafe every day. Guests do not need to make a special request for these meals.

Kosher Dining

Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Please let us know ASAP if you require this accomodation.

Food Allergies

Allergic to nuts, shellfish, eggs or something else? Royal Caribbean will try to accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.

Other Dietary Needs

Please note: Baby food is available via our Gifts and Gear page via our Babies To Go program and infant formula is not provided on board. Guests may not bring on board any food items other than baby food and/or dry, nonperishable snack items (cookies, crackers, chips, energy bars, etc).

Keep in mind, not all dietary requests can be met, but Royal Caribbean will do as much as they can.

Guests with special dietary needs should confirm the arrangements with the Maître d’ on the day of boarding. Any special dietary and food requests can be accommodated in the Main Restaurant only. 


 

I CAN’T LIVE WITHOUT MY CELL PHONE…WILL I BE ABLE TO USE MY CELL PHONE ON BOARD?

Royal Caribbean has an advanced roaming network available on all ships, allowing you to place and receive calls, voice mail, text messages and GPRS data using your own cell phone. Per minute rate applies; international carrier rates may apply. Cellular service onboard is turned off while the ship is in ports of call.

AT&T Cruise Ship Packages?
Discount Cruise Ship packages are now available for AT&T® mobile customers while aboard select ships. Choose from options for calling only, calling and messaging or calling, messaging and data. To learn more CLICK HERE.

How much will I be charged when I use my cell phone onboard?

The rates vary according to cellular phone carrier and the pricing /roaming plan which you have established with them directly. The charges incurred will appear on your normal mobile carrier’s bill you receive at home. For more information on exact pricing contact your carrier or visit their webpage.

Can my family call me onboard?
Yes, Royal Caribbean guests can also be contacted on our ships by calling the guests’ cell phone number. The service works just as it does on land. If the party does not answer, a voice message can be left on the phone and later retrieved by the guest.

How to make calls?
Dial “+” followed by country code, city code and number, just as you would when traveling abroad.


 

IS THERE INTERNET SERVICE? WIRELESS??

Yes. There are Wi-Fi areas located throughout the ship, staterooms included.

Please note, internet access onboard is significantly slower than high-speed connections normally experienced on land.

Current Pricing (subject to change without notice):
$20/day per device


 

HOW DO I PAY FOR THINGS ON THE SHIP?

For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express or Discover. You may also use your debit card, however, please be advised that RCI obtains pre-authorization, as they do for all Credit Cards, and some banks hold these funds for up to 30 days. Traveler’s checks or cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.

Using your debit or ATM card

  • RCI does not recommend the use of a debit card as payment for your onboard folio.
  • Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases.
  • After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends.
  • To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period.
  • Royal Caribbean will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.

Cash/Traveler’s Checks Procedures

You can deposit cash or US Traveler’s Checks into your onboard account.

A cash deposit of $300 per person may be placed on your account in lieu of a credit card.

Once you have exceeded the deposited amount, your account will be closed to further charges. You can deposit as much money as often as you’d like throughout the cruise, however, refunds cannot be made until the day of disembarkation for any excess. US Traveler’s Checks can be cashed onboard and are the same as cash.

**Personal checks will not be accepted, nor can they be cashed onboard.


 

I RAN OUT OF CASH GAMBLING. ARE THERE ATM’S ONBOARD?

Yes, there is an ATM located on Deck 5 near the guest services desk.


 

DO I NEED TO TIP FOR ANYTHING DURING THE CRUISE?

Gratuities are NOT included in the $275 per person added to your reservation for taxes and fees. Please note that standard Royal Caribbean gratuities at the per person, per day rate will be added automatically to your on board account. In addition, however, if you receive excellent service, you may always tip any additional amount you feel.

An 18% gratuity is automatically added to bar service beverages, mini bar items, and spa & salon services. These gratuities may be itemized on your on board receipt.


 

HOW OLD DO I HAVE TO BE TO DRINK ALCOHOL ON THE CRUISE?

Alcoholic beverages will not be sold or served to anyone under the age of 21. On The Blue Cruise, OTB Cruises, LLC. and Royal Caribbean reserve the right to refuse the sale of alcoholic beverages to anyone. Please refer to ShipBoard Etiquette.


 

CAN I SMOKE ON THE SHIP?

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas.

Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas of the starboard side of all ships. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking.

Casino Royale allows smoking and has a designated area for non-smoking guests. There will be visible signage indicating the non-smoking area in the casino.

Onboard all interior public spaces are smoke free. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track.

Smoking is not permitted inside any stateroom or any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this stateroom policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and may be subject to further action pursuant to the “Consequences Section” of the Guest Conduct Policy.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Cigar and pipe tobacco is limited to designated outdoor areas and Cigar Bars. You must be at least 18 years of age to purchase, possess or use tobacco onboard.

Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Royal Caribbean International kindly asks all guests to please observe the smoking policy. These requests are made to provide a comfortable cruise for everyone. Guests may also inquire at Guest Services for the location of the designated smoking areas onboard.

Guests who violate this smoking policy may be subject to further action pursuant to the “Consequences Section” of this Guest Conduct Policy.

Royal Caribbean updated the smoking policy September 2013 and the above policy is in enforcement on all ships with cruises departing on or after January 1, 2014.


 

ARE THERE HAIR DRYERS AND IRONS PROVIDED IN THE CABINS?

All staterooms have hair dryers. Staterooms do not have irons in them. However, please use the laundry/dry cleaning service for all of your pressing needs.


 

IS LAUNDRY SERVICE AVAILABLE?

There is a full laundry and dry-cleaning service available onboard for reasonable rates.

While the ship does not have self-service laundry, they do offer laundry, dry cleaning and pressing service for a nominal charge.


 

ARE THERE ANY BABYSITTING SERVICES ONBOARD?

Due to the nature of this event, babysitting services may be extremely limited or unavailable.


 

ARE THERE ACTIVITIES AVAILABLE FOR CHILDREN ONBOARD THE SHIP?

Due to the nature of this event, children’s regularly scheduled activities and services may be extremely limited or unavailable.


 

ARE CRIBS AND/OR ROLLAWAY BEDS AVAILABLE?

Royal Caribbean provides Play Yards for use onboard. Play Yards are similar to a playpen. Cribs are no longer provided.

Play Yard specifics:

  • For use by children unable to climb out, less than 24″ tall, and less than 30 lbs.
  • Mesh on four sides sets up in less than one minute strong and stable, yet lightweight
  • Approx. dimensions 28″W x 38 7/8″L x 31-1/4″H Mattress/pad is 1″ thick
  • Sheets are provided Folds for storage and includes carrying bag with handle*Play Yards should be reserved in advance so that quantity can be reserved.

Due to maritime law, however, each cabin is capacity controlled and rollaway beds are not allowed.

**Infants under six (6) months of age are not permitted to sail.


 

ARE THERE MEDICAL SERVICES ONBOARD?

A physician and 2 nurses are on each ship to provide medical care and services at customary charges. These charges will be billed to your onboard account.

Commonly used medications are kept on board and may be prescribed by the ship’s doctor.